Privacy Policy
NorthHouse Digital respects your privacy and is committed to protecting the personal information you share with us.
Personal Identification Information
Personal information means any information relating to an identifiable individual. This can include sensitive details such as:
- First name and last name
- Any phone number (work or personal)
- Any email address (work or personal)
- Business name and website URL
- Home or business address
We may collect personal information from visitors when they submit any form on this site, request a free audit, or contact us directly by email or phone.
The information you provide will be used for purposes such as responding to your inquiry, processing your request, and communicating about a potential or active service engagement.
How We Use Collected Information
We may collect, record, store, and use personal data provided for purposes including but not limited to:
- Providing you with information or services you have requested from us
- Notifying you about changes to our services or business
- Responding to inquiries submitted through our website or by direct contact
- Customizing your experience and fulfilling what you have asked of us
We do not sell, rent, or trade your personal information to any outside party.
How We Protect Your Personal Information
We take reasonable precautions to ensure your personal information is protected from loss, misuse, unauthorized access, or disclosure. Electronic records are protected by assigned credentials accessible only to authorized personnel. Your personal information is contained within secured systems and handled with care.
Third-Party Disclosure
This website may contain links to external websites that we are not associated with. These third-party sites may have separate and independent privacy policies. We have no responsibility or liability for any activity conducted on outside websites.
We do not sell, trade, or transfer your personal information to outside parties. This does not include service partners who assist us in operating this website or conducting our business, as long as those parties agree to keep all information confidential.
Third-Party Services
Our website uses the following third-party services that may collect or process data:
- Google Analytics: website usage and traffic analysis
- HubSpot: inquiry and contact management
- Stripe: secure payment processing for service engagements
Each of these services operates under its own privacy policy. We encourage you to review their policies directly if you have questions about how your data is handled by these providers.
Cookies
Cookies are small packets of data placed on your device to help identify your browser and improve your web experience. This website may use cookies to process inquiries submitted through our forms and to collect data about website traffic and interaction.
Third-party services used on this website may also use cookies, including but not limited to:
- Google Analytics
- Any other Google services used on this site
You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the site. Users may also opt out of Google Analytics by downloading the Google Analytics Opt-out Browser Add-on.
We may not have access to or control over cookies used by third-party providers.
Removing Personal Information
Personal information will not be removed or destroyed unless requested by the individual who provided it or as required by applicable law. Information may be retained for the period necessary to fulfill the purposes outlined in this policy.
Electronic records will be erased or modified to make the information unreadable upon a valid removal request.
Updating Your Information
If you would like to request that your information be updated or corrected, please contact us directly. We require that you verify your identity before processing any update request.
GDPR Privacy Rights
If you are located in the European Economic Area you have the following data protection rights:
- The right to access: you may request copies of your personal data
- The right to rectification: you may request that we correct any information you believe is inaccurate or incomplete
- The right to erasure: you may request that we erase your personal data under certain conditions
- The right to restrict processing: you may request that we restrict the processing of your personal data under certain conditions
- The right to object to processing: you may object to our processing of your personal data under certain conditions
- The right to data portability: you may request that we transfer your data to another organization or directly to you under certain conditions
If you make a request we will respond within one month. To exercise any of these rights please contact us at hello@northhousedigital.com.
CCPA Privacy Rights
Under the California Consumer Privacy Act, California consumers have the right to:
- Request that a business disclose the categories and specific pieces of personal data it has collected
- Request that a business delete any personal data it has collected about the consumer
- Request that a business that sells personal data not sell the consumer's personal data
NorthHouse Digital does not sell personal information.
If you would like to exercise any of your CCPA rights please contact us. We will respond within one month.
Updates to This Policy
As our business grows this policy may be updated. We may notify you of any changes using the contact information you have provided. Continued use of this website after changes are posted constitutes acceptance of the revised policy.
Contact
For any questions or concerns about this Privacy Policy or how your information is handled please contact us:
NorthHouse Digital
(949) 329-8491
hello@northhousedigital.com
South Orange County, California
We respond to all inquiries within one business day.